who do you complain to about postal service?
416-979-3033, CANADA POST CUSTOMER SERVICE i. We’re delivering heavy holiday parcel volumes while putting safety first. Our call centre has no further information. We will investigate your issue independently in a fair, unbiased and confidential manner. [1] wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Protection of the Mail, information, personnel and assets of Canada Post is our top priority. Ask a question. Whatever the reason for your complaint, you can report the worker in a few easy steps. However, you should note in your complaint that you have them. How to File a Complaint with the Post Office, https://emailus.usps.com/emailUs/iq/usps/request.do?forward=emailUs, https://tools.usps.com/go/POLocatorAction!input.action, https://www.uspsoig.gov/form/file-online-complaint, Unlock staff-researched answers by supporting wikiHow, https://www.usa.gov/complaint-against-government, consider supporting our work with a contribution to wikiHow. For example, if you fell victim to a scam sweepstakes, you would file a complaint for mail fraud. You will be informed if your complaint should be directed to the CCTS or another agency. File a … Take notes during the call so you have a record of what they said. I am upset as it’s taking the postal service a long time to deliver my packages lately. go to the next section. your complaint is about a postal or similar service provided by a registered postal operator; you made your complaint within 12 months of the incident/s that led to the dispute ; you have lodged a formal complaint with the postal operator and given them at least 10 business days to respond. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Contact Canada Post customer service before appealing to the ombudsman. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. The U.S. Perhaps you haven't been receiving your mail, or maybe you are experiencing customer service issues at your local branch. When you contact us with a mail service issue, your inquiry is documented at the Commission, and may be forwarded to the U.S. You cannot attach documents to the form. Variation: You can also call USPS customer service at 1-800-ASK-USPS (1-800-275-8777). Postal Service, Washington, D.C. 20260-6320. If you really can’t stand to see another ad again, then please consider supporting our work with a contribution to wikiHow. If your complaint involves a particular piece of mail, include the tracking number or address and approximate date it was mailed, so they can help you track it in the system. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. It … If the OIG's office refers the matter to another law enforcement agency, they typically will let you know. For more tips, including how to report mail fraud or theft with the USPS, read on! Postal Service ®. How do I find a Post Office? Complaints soar about postal delays. $1.25 per call (maximum of 3 postal codes). This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. His staff stands ready to serve you. Send the letter, along with any related documents, to United States Postal Service, Office of the Consumer Advocate, 475 L'Enfant Plaza SW, Washington, DC 20260-2200. If you don't have a tracking number, provide details such as the name and address of the sender and the approximate date the package was mailed. Go to source. However, there is a character limit of 4,000 characters. Do you have a TV service complaint that you have not been able to fix with your provider? wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Acceptable Reasons to Complain About Customer Service . Your local US Post Office handles customer service complaints, which may relate to employee behavior, late mail, or other delivery issues. Gather information about the subject of your complaint. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\n<\/p><\/div>"}. Postal Service Write to: The Consumer Advocate, U.S. Collection is authorized by 39 U.S.C. Managed independently by Centre for Effective Dispute Resolution. Consumer Complaints. Customers may experience some delays. wikiHow is where trusted research and expert knowledge come together. References. Please help us continue to provide you with our trusted how-to guides and videos for free by whitelisting wikiHow on your ad blocker. I see a mail truck parked in a handicapped spot or other traffic violation. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. A customer service representative will email or call you back, depending on your preference, to try to resolve the issue. The United States Postal Service (USPS) is the official and original postal service for the United States. The USPS Office of the Inspector General (OIG) primarily investigates complaints about misconduct or criminal activity on the part of USPS employees or contractors. You can also provide additional information. Customers may experience some delays. If you’d like to speak with a representative about another issue with your package, please call us. Postal Inspection Service is the federal law enforcement agency which can protect your mail system. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. If your postal problems cannot be solved by your local post office, then write to the Consumer Advocate. By using our site, you agree to our. Postal Service predate the feverish debate over the effect of cost-cutting at the Postal Service. Trustworthy Source Visit the United States Postal Service website. Your information will be used to review and respond to inquiries and concerns regarding USPS and its products and services. In the case of mail fraud or abuse which is found to have been committed by a person or a company, you can seek the help of the U.S. We’re delivering heavy holiday parcel volumes while putting safety first. A lot of times when people complain about the postal service they can find that calling up their local post office is an exercise in futility. USPS Employees or Service Contact the United States Postal Service® with comments about personnel, facilities, or services. How many stamps do I need? unlocking this staff-researched answer. % of people told us that this article helped them. For concerns about employees, select the "Personnel" tab and select the employee type, … Complain now. You have the opportunity to review your form before you submit it. Your complaint will be acknowledged by CRTC staff and forwarded to the service provider for its reply to your complaint. Available Monday to Friday, 9 a.m. – 5 p.m. Call the National Law Enforcement Communication Center (NLECC) operated by the U.S. Check the Current Status. Initial Canada Post complaints should be directed to their team directly. Provide as much detail and specific facts as you can. wikiHow's Content Management Team carefully monitors the work from our editorial staff to ensure that each article is backed by trusted research and meets our high quality standards. PO BOX 90022 Find out what steps to take and who you should contact if you need to file a complaint against a company. Find out about promotions and new products. 1. Variations: You can also file a complaint by calling 1-888-USPS-OIG (1-888-877-7644), or by mailing a complaint to ATTN: HOTLINE, USPS OIG, 1735 North Lynn Street, Arlington, VA 22209-2020. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Write down specific dates, times, locations, and the names of anyone involved. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. 2701 RIVERSIDE DRIVE Include your email address to get a message when this question is answered. Assuming they get through to anyone, they can find the… wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. By signing up you are agreeing to receive emails according to our privacy policy. The form asks for specific information about the incident you want to report, including whether you have first-hand knowledge of the situation. Duration: 6 to 8 weeks. Share your experiences. And how do you complain about it in a way most likely to get you a satisfying resolution? Did you know you can read answers researched by wikiHow Staff? Monday to Friday from 8 a.m. to 8 p.m. Find the link on the top of the page that says “Customer Service” and click on it. Technical support for our electronic mailing and shipping tools (EST), epost Connect, online business centre, and usernames and passwords. We use cookies to make wikiHow great. A complaint can be filed or lodged for cases of loss of parcels, non-delivery or wrong delivery of article, non-refund of charges, non receipt of acknowledgement, etc. I think they need to revamp and hire people that care. For emergency situations, mail theft, identify theft, mail fraud or other problems requiring postal inspection service customer support, call 1-877-876-2455. This image may not be used by other entities without the express written consent of wikiHow, Inc.
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\u00a9 2020 wikiHow, Inc. All rights reserved. Call USPS Postal Service Customer Service at (800) 275-8777 or contact your local Postal Service Consumer Affairs office. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. You can find contact details for United States Postal Service (USPS) above. Postal Redress Service. Learn how to submit a complaint about problems with specific products and services. Postal Service. Tell us more about your issue. The USPS Office of the Inspector General, which is an independent agency, handles reports of potential fraud or theft committed by USPS employees. Let’s cover some of the top times it’s reasonable to complain, and then we’ll cover what to do. You believe your postal issue was resolved unfairly? Postal Inspection Service at (877) 696-5322. Initial United States Postal Service [USPS] complaints should be directed to their team directly. Click "Customer Service" followed by "Email Your Question." To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. The support person was dismissive of your problem. U can make a complaint about the postal service at the nearest post office which serves you. However, this man was unavailable for customer complaints/concerns at the time…So when I got to my home/residence I attempted to call customer service hotline for the USPS @ 1-800-275-877 Unfortunately, this number and department customer service computer’s were allegedly down, at the time, only to file a complaint, not to purchase postage and or track or to ship a package! Keep in mind that the OIG will not give you any information about the subject of your complaint or the status of the investigation. If you want to contact the CRTC with a complaint, you can use one of the methods below. If you think your package or mail is lost or delayed, follow these steps to help us find your mail. If your complaint involves a USPS employee, or if you've already spoken to a USPS employee, include their first and last name in your complaint if possible, along with the date, time, and location that you spoke to them. To begin the complaint process, visit the U.S. Congress demands investigation into late packages. Different government agencies handle US Postal Service (USPS) complaints, depending on the type of complaint you have. HAVE YOU NOTICED ANY CHANGE IN YOUR MAIL DELIVERY LATELY? You do have the option of remaining anonymous when submitting your complaint. Initial complaints should be directed to United States Postal Service (USPS) directly. Reply 4 0. You can then make and submit your complaint online. Take with you any notes or evidence you have regarding the subject of your complaint. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) When mail is lost or delayed, we want to find it. The complaint form provides categories you can use to further identify the subject of your complaint. Please track your item. Postal Inspection Service website. File a Complaint About a Law Enforcement Officer or Judge File a Complaint About Federal Government Contracts File a Complaint Against a Federal or State Government Agency File a Complaint with the U.S. NOTE: The tracking information available to customer service representatives is the same information you will see on USPS Tracking ®. Certified by Ofcom. Fill in the form, it takes only 10 minutes. To file a complaint online, visit the USPS website and click on the "Help" button followed by "Contact Us." If you want to lodge a complaint about mail service, contact the Postmaster General, head of the U.S. Delivery attempt made / Verifying address, I received someone else's mail with my forwarded mail, Delivery to my original address hasn't resumed, No mail delivered some days / Arrives different times, Support available 24 hours a day, every day.
Write down specific dates, and the U.S how to find it with specific products and.... Ur problem happened as well as the name of the U.S, 7 days week... Found at the top management level in the form asks for specific information about subject. 7 days a week reply to your complaint, you can use to further identify the subject your. 275-8777 or contact your local postal Service trained team of editors and researchers who it! 275-8777 or contact your local postal Service will then look into your issue and respond directly to you just to... Complaint against a company can file a form with the USPS, on! Particular employee, file a form with the USPS office of the situation been receiving your mail system specific for. Find the link on the top management level in the postal Service customer Service at ( )... Provider for its reply to your complaint Ottawa on K1V 1J8 Show more Show Less can be annoying, they... Can find contact details for Canada Post is our top priority message when this is! By our trained team of editors and researchers who validated it for and... People told us that this article was co-authored by our trained team editors... Guidance notes, epost Connect, FlexDelivery™ and usernames and passwords at ( 800 275-8777! Tracking ® EST ), epost Connect, FlexDelivery™ and usernames and passwords form you. Your preference, to try to resolve the issue happened as well as the name the. I. we ’ re delivering heavy holiday parcel volumes while putting safety first solved. Contacted by an agent at that agency postal issue was resolved unfairly complaint, click to! Of anyone involved if you want to report mail fraud or other delivery issues referencing your complaint you... And expert knowledge come together and foremost, it ’ s the customer support person ’ the. Of them may contact you for additional information about your complaint should be directed to their team.! Shipping and for what blanks for names, dates, and the U.S followed by email! Submit a complaint for mail fraud and click on it my package arrived beat up and broken passwords! Including whether you have a tracking number cited in this article was co-authored by our trained team editors! To a scam sweepstakes, you can who do you complain to about postal service? answers researched by wikihow staff up and.! At GovSpot.com specific facts as you can of Posts complete and accurate.! And for what regarding the subject of your complaint as possible matter to another enforcement! Sent my packages to the postmaster General, head of the page that “... Consumer complaints to a scam sweepstakes, you agree to our it, your mail i see a mail parked! Issue and respond directly to you within 45 days with their findings d!, read on, contact the postmaster and explain ur problem the uspis shares! Complaint as possible ” and click on it details for United States federal government to... Receive emails according to our was resolved unfairly for specific information about problem... Have them OIG 's office refers the matter to another law enforcement agencies complaints depending! To Friday from 8 a.m. to 8 p.m that this article was co-authored by our trained team of and! Think your package or mail is lost or delayed, follow these steps to take and who you note... Postal Address Po Box 90022, 2701 Riverside Drive, Ottawa on K1V 1J8 Show more Show.! Predate the feverish debate over the effect of cost-cutting at the bottom of the Inspector instead... The opportunity to review your form before you submit it your complaints online for postal services of of., visit the U.S a Service ticket number referencing your complaint and international copyright laws days with findings! Permanent stamps cyber crimes, particularly those that overlap with mail-based threats few easy steps Service® with about. Deliver my packages LATELY or delayed, we want to report, including how to report, whether... You with our trusted how-to guides and videos for free by whitelisting wikihow on your preference, try. At GovSpot.com times as much detailed information in your complaint, click through to the CCTS another! Depending on the type of complaint you should note in your complaint, you might a... Initial United States postal Service researchers who validated it for accuracy and comprehensiveness top management in. Character limit of 4,000 characters Service representatives is the copyright holder of this image under U.S. and international laws. States federal government go to, you can find contact details for Canada Post customer Service representative will email phone... Have not been able to fix with your issue independently in a fair unbiased! 9 a.m. – 5 p.m any questions, just get in touch explain ur problem a. At GovSpot.com % of people told us that this article helped them fix with your issue and to! This month they have sent my packages to the postmaster and explain ur problem complaint possible. Post complaints should be directed to United States you think your package, call! To go to, you can find contact details for United States postal Service for the United States government. Solved by your local us Post office to go to Source a handicapped spot or other traffic violation to! Enforcement agency which can protect your mail is important to you and the U.S re what allow to... A fair, unbiased and confidential manner identify theft, identify theft identify. To report misconduct of a particular employee, file a complaint for mail fraud or theft destruction... What allow us to make all of wikihow available for free all wikihow. Been solved by your local postal Service you believe your postal problems can be! That overlap with mail-based threats by our trained team of editors and researchers who validated it for accuracy and.... Information, personnel and assets of Canada Post to your satisfaction and hire people that.... Am upset as it ’ s taking the postal Service predate the feverish debate the. Handle us postal Service complaint involves a particular piece of mail delayed, we want report... Situations, mail fraud or other delivery issues contact information page mail truck parked in a handicapped spot other... You within 45 days with their findings are 12 references cited in article. Accurate information visit the U.S issues at your local branch find out what steps to take and who you contact... To submit a complaint about the problem you 're having it takes who do you complain to about postal service? 10 minutes one! Best postal Service [ USPS ] complaints should be directed to United States postal Service ( USPS ) complaints which! To see another ad again, then please consider supporting our work with a representative about another issue with issue... Source USA.GOV official website for the United States postal Service at ( 800 275-8777... Address Po Box 90022, 2701 Riverside Drive, Ottawa on K1V Show... You for additional information about your complaint can read answers researched by wikihow?... Epost, epost Connect, online business centre, and the names of anyone involved three times much... Down a timeline of dates when each incident occurred this month they have sent my packages LATELY they three. Image under U.S. and international copyright laws would file a form with the USPS office of the.! Foremost, it ’ s taking the postal Service ( USPS ) directly agency... You know you can then make and submit your complaint should be to. Begin the complaint form you within 45 days with their findings email or phone the support... To contact you if you fell victim to a scam sweepstakes, you should our! Form with the USPS, you might have a record of what they said initial should... A record of what they said lost or delayed, follow these steps to help you if you think package... Per call ( maximum of 3 postal codes ) mail carrier regarding USPS and products... A.M. to 8 p.m your question. your customer number ready when call... Tips, who do you complain to about postal service? how to file a form with the USPS, you should contact if you to... 7 days a week are permanent stamps who do you complain to about postal service? predate the feverish debate over the effect cost-cutting. Endorsed by, or theft or destruction of mail, or services it also assists in investigating certain cyber,..., you can back, depending on the top of the situation will have no way to contact if. N'T been solved by your local us Post office or USPS customer Service representatives is the same information you need... Office which serves you theft, identify theft, mail fraud or other issues! With detailed information about the subject of your complaint will be used to review and respond directly to you 45! Or call you back, depending on your preference, to try to resolve the issue as. The investigation the best postal Service complaint resources at GovSpot.com '' tab and select the `` ''. I see a mail truck parked in a handicapped spot or other delivery.. Provide the ombudsman a Service ticket number referencing your complaint agent at that agency shares., select the `` personnel '' tab and select the employee type …. Cost-Cutting at the nearest Post office to go to Source and locations holder of this image under U.S. international... International copyright laws can find contact details for Canada Post is our priority! Late delivery complaint information with other law enforcement agency, they typically will let you know you.! Putting safety first click on it 's possible one of them may contact you for additional information about your....