We do recall messaging you on Facebook regarding our downed phone system. Join us every night until September 23 for succulent lobster dishes like Lobster Volcano, Lazyman's... Jump to. Definitely will...be coming backMore. We'd like to start by apologizing for not providing you a positively memorable first experience with us. When our friends arrived, they went thru a similar process. We'll pass along the feedback regarding the lettuce. Villa Ortega's: Lobster Fest, Fantastic Mexican Food - See 305 traveler reviews, 343 candid photos, and great deals for Puerto Nuevo, Mexico, at Tripadvisor. More diners started to arrive and an hour has now passed as we watched the party who arrived after us getting served. Can a gluten free person get a good meal at this restaurant? We also ordered several rounds of drinks, the last she brought one drink out of 4. The pasta side was soggy with an unexceptional sauce. DylanP797, Marketing at Villa Napoletana, responded to this review, dylanp294, Owner at Villa Napoletana, responded to this review. Your experience is not that of which we strive to provide our valued guests. Thank you for the constructive criticism on the pasta and sauce. At one point the waitress mentioned that they have Munich Brau in a can, which piqued my interest since I enjoy German beers. Villa Napoletana s yummy creations will leave a mark in your memory but not a dent in your pocketbook. Hope to see you and your family soon. Thank you very much, Erik. Review tags are currently only available for English language reviews. Were you receiving those messages? This is the version of our website addressed to speakers of English in the United States. We ordered a shared. Entrees were well prepared. Orecchiette Villa Napoletana Sautéed broccoli rabe, fresh tomato and a hint of cream. Lobster Fest 2020 kicks off this Saturday, September 5th! and regular menu. villa napoletana menu, site:zomato.com villa pizza 01103, how much is sunday brunch at villa napolienta in east longmeadow ma, villa napoletana menu prices, villa napoletana east longmeadow 9300 zomato We left and went to Patsy's down the road and fortunately had a wonderful meal and saved our night out. When we got there the had a Valentine's Day Menu. Phone ordering was a little hectic. Corzetti alla Novese. The courteous staff works hard, stays positive and makes this place … One order of mussels came out cold and 15 minutes before the rest of the apps. This was a favorite restaurant for us but no more. Safety precautions. Also see photos and tips from visitors. Not sure what it's like on other nights. Salmon was dry and needed sauce. If you are party people it's ok in the bar, but if you want a romantic couples experience for dinner skip this place on a busy night. She said none, but instead of showing us a drink menu or telling what was available, she only asked what do you like. Send Message. We would like to find out more information about your visit. are fine. Choose a delicious entrée - Stuffed Beef Tenderloin, Pesce Spada alla Napoletana, Risotto Pescatore and Chicken Modena. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. When our friends arrived, they went thru a similar process. Glenn55. Have a wonderful day! Lobster Fest 2020 begins NOW! Note: your question will be posted publicly on the Questions & Answers page. To them it is a constant culinary challenge to bring customers the finest food that can be provided. Disappointed. Villa Napoletana is committed to selecting only the freshest ingredients available. When you feel it is safe to return to in-person dining, we look forward to hosting you in our dining room. Our server came and said that is not obviously the correct dinner and yanked it away replacing it with the correct. When they brought out dinner I tried mine and it did not appear to be the right item, it was very good, Lasagna I think. Accessibility Help. Now, another waitress came over, apologized while saying over and over that our waitress was new and not sure how to place orders with the kitchen staff to have them deliver food in a timely manner. I should also mention that my husband did not eat his soup because the clam chowder was watery and obviously the cream had separated. Sauteed broccoli rabe and fresh tomato and a hint of cream. up on; then put on hold. Could have left the lasagna since a couple of bites were taken.We also ordered several rounds of drinks, the last she brought one drink out of 4. Well worth the drive and would recommend Villa Napoletana to anyone without hesitation. The new atmosphere was created to offer class and sophistication. Their sauce was on the salty side and we were told that house salads were not included with our meals because it was Lobster fest week. It was just a plate of veal and a plate of eggplant. The service was average and the food was above average. - See 93 traveler reviews, 23 candid photos, and great deals for East Longmeadow, MA, at Tripadvisor. The pasta side was soggy with an unexceptional sauce. Thank you so much for your continued support and willingness to travel such great lengths to experience our food. It was just a plate of veal and a plate of eggplant. The answer was a very definitive yrs. We asked if they could prepare mussel app which was on the menu, they said they could. Entrees were well prepared. She should have been helped until she was ready to fly solo if anyone cared enough. We advised this was unacceptable and were leaving. I guess I'm not sure what one has to do with the other, but ok. Lastly, one of us had veal parm and another had eggplant parm. Thank you very much, Erik. Entrees were well prepared. No fewer than three people paid attention to us, all of them thoughtful and solicitous. Full menu available for take out - very nice variety of Italian offerings. It was like pulling teeth to get answers. The answer was a very definitive yrs. My wife and I were seated at a table as our friends were just a few minutes behind. The service was outstanding. We hope that guests will salt and season entrees to their liking. Please call (413) 732 - 9300 for more information or to book your reservation! Thank you for your feedback. It's clear you have knowledge of the restaurant / hospitality industry, so we hope you can understand that a Saturday night visit means our staff may be busier than usual, at times. Not sure what it's like on other nights. When our friends arrived, they went thru a similar process. We took a tiramisu home which I am enjoying as I write this piece. We're already looking forward to coming back for next year's game dinner! I even add the comment that you carryauthentic German beers in an Italian restaurant? Lobster Ravioli. Now, everyone makes mistakes, everyone has to learn a new job, but it is the responsibility of the management to train and make sure people are ready to do the job. Twenty five minutes later another party of 4 arrived and so did my husband's soup and our salad. Point is, it was very challenging to just simply order drinks. The restaurant is open from morning through evening, but the dinner menu serves the tastiest reviews. Artichokes francaise were probably the best I've ever had. The bread was warm and yes, it had some black crisp which added to the flavor. Our holiday events (Easter, Mother's/Father's, Thanksgiving, Christmas Eve, NYE, etc.) Villa napoletana (877) 585-1085. I ordered chicken franchise which was cold and tough. Rather outrageous for 21.95. As for the food, it was good enough, not outstanding, but not terrible either. Cleaning & Sanitising. We were promptly seated (early reservation) by gracious host. We also ordered several rounds of drinks, the last she brought one drink out of 4. We took a tiramisu home which I am enjoying as I write this piece. We sure hope so! Villa Napoletana is committed to selecting only the freshest ingredients available. Spinach and squash sauteed with shallots in a cream sauce … My wife and I were seated at a table as our friends were just a few minutes behind. When we got there the had a Valentine's Day Menu. $18.95. After just a few minutes she brought the beer put and it was MeneBrau - not a German beer but a beer brewed in Italy and on the can it said "Italia". While there was no puddle of dressing in the bottom of the serving dish, the lettuce was a bit wilted from over dressing. We do recall messaging you on Facebook regarding our downed phone system. Cleaning & Sanitizing. Villa Napoletana • 664 North Main Street • East Longmeadow, MA • 413-732-9300 The entire experience, from the food, to the waitstaff to the entertainment was incredible! Villa Napoletana, East Longmeadow, Massachusetts. After just a few minutes she brought the beer put and it was MeneBrau - not a German beer but a beer brewed in Italy and on the can it said "Italia". Farfalle Tre Formaggi 20$ crème, fromage bleu, parmesan, romano. We'd like to discuss your visit. The likelihood of us returning is not likely at all. Are you sure you want to delete this answer? We placed our order and drinks and bread were served. While we do not offer draught beer, we do have an extensive list of bottles and cans that should have been read to you. Could have left the lasagna since a couple of bites were taken. She should have been helped until she was ready to fly solo if anyone cared enough. The two of us ate less than half of it. Well worth the drive and would recommend Villa Napoletana to anyone without hesitation. Stuffed with wild mushrooms and finished in a red wine sauce. I wish I had a DB meter to check.More. I should also mention that my husband did not eat his soup because the clam chowder was watery and obviously the cream had separated. She said none, but instead of showing us a drink menu or telling what was available, she only asked what do you like.After asking for 4 very common beers and being told after each that they don't have any of them, I said how about telling me what you do have. We ordered apps including 2 mussels. One hour and twenty minutes after getting our drinks the first dish was served, it was the special order WITH RED sauce. During the Lobster Fest Villa Napoletana also has seafood classics such as Cod Oreganata, Broiled Sea Scallops, Baked Stuffed Jumbo Shrimp and New England Baked Cod on … This is most certainly not the level of service that we strive to provide to each and every one of our guests. One hour and twenty minutes after getting our drinks the first dish was served, it was the special order WITH RED sauce. Not worth the money and extremely slow service. Unfortunately we didn't feel that Villa Napolitana met those expectations. Join us for succulent lobster dishes like Lobster Volcano, Lazyman's Lobster Casserole, Lobster Mac & Cheese, or a traditional Lobster dinner featuring baked potato, corn on the cob, and vegetable medley! Reviewed September 22, 2020 via mobile . feast fit for kings complete with ostrich lollipops, wild boar ribs, alligator tenders and countless other dishes. At one point the waitress mentioned that they have Munich Brau in a can, which piqued my interest since I enjoy German beers. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. The bread was warm and yes, it had some black crisp which added to the flavor. We appreciate the feedback. Orecchiette Villa Napoletana. $14.95. Facebook. We make ordering easy. Sections of this page. Family Bundle menu and to-go beer, wine, alcohol available. We advised this was unacceptable and were leaving. Salmon was dry and needed sauce. It benefited from ground pepper. Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Lobster Ravioli. We apologize that your veal and eggplant did not.All of that being said, we'd appreciate it if you could send us a private message so we can learn more about your visit. I wish I had a DB meter to check. They look forward to serving their customers with innovative specials and they pay particular attention to details. In January 2003, Villa Napoletana expanded and renovated its restaurant. Are you sure you want to delete this question? Our server came and said that is not obviously the correct dinner and yanked it away replacing it with the correct. We're already looking forward to coming back for next year's game dinner!More. My friend ordered beef masala which was overcooked the price for two medium pieces with mushrooms and a...few spinach leaves was 28.95. 4.9 of 5 stars. Neither dish came with any sort of side dish. Villa Napoletana is committed to selecting only the freshest ingredients available. But hang in there - the food is worth it. Villa Napoletana is a restaurant featuring online Italian food ordering to East Longmeadow, MA. If you are party people it's ok in the bar, but if you want a romantic couples experience for dinner skip this place on a busy night. Email or Phone: Password: Forgot account? Once the phones were back up, however, we do apologize for the hang up / on-hold situation. I even add the comment that you carryauthentic German beers in an Italian restaurant? At Villa Napoletana, you can pay with any major credit card. We went on the 15th of February, after having called to see if they ha a special menu or if they were going off the regular menu, because there was a couple of items we were interested in off the regular menu. We make ordering easy. The likelihood of us returning is not likely at all. Unfortunately we didn't feel that Villa Napolitana met those expectations. Artichokes francaise were probably the best I've ever had. Twenty five minutes later another party of 4 arrived and so did my husband's soup and our salad. Our annual Christmas Eve dinner always features a specialty menu. See more of Villa Napoletana on Facebook. When they brought out dinner I tried mine and it did not appear to be the right item, it was very good, Lasagna I think. the dining room. - with Chicken - with Shrimp. Salmon was dry and needed sauce. We'd like to start by apologizing for not providing you a positively memorable first experience with us. Lobster Fest 2020 kicks off this Saturday, September 5th! Join us for succulent lobster dishes like Lobster Volcano, Lazyman's Lobster Casserole, Lobster Mac & Cheese, or a traditional Lobster dinner featuring baked potato, corn on the cob, and vegetable medley! Since 1998, Villa Napoletana has offered the finest southern Italian cuisine, service and atmosphere to people who enjoy dining out. View 11 reviews. Artichokes francaise were probably the best I've ever had. Try the appetizers at Villa Napoletana - Lobster Ravioli, Portobella Imottiti and Mozzarella al Bufala Fresca. What a comeback for a restaurant and it’s staff, to deal with everything that’s going on today Villa stands out and shines! Fifteen minutes later he was advised it would cost extra but still no food. are always an elevated price point. Good afternoon. We had a special order asking for an alfredo sauce instead of marinara on a dish because our friend could not have tomatoes. Penne Vesuvio. - Got hung up on; then put on hold. Their sauce was on the salty side and we were told that house salads were not included with our meals because it was Lobster fest week. The answer was a very definitive yrs. Thank you for the review. Our shared pasta puttancesca with chicken was very tasty and equally enormous. Fettucine Alfredo 19$ crème, parmesan. I even add the comment that you carryauthentic German beers in an Italian restaurant? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Over all not a good experiene. We'd like the opportunity to make it up to you. 6,1 K J’aime. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. The food was delicious and the staffs attention to detail was amazing. It tasted good and the croutons were crisp. The 4 of us had a good time there, the live music was entertaining. To them it is a constant culinary challenge to bring customers the finest food that can be provided. We ordered tiramisu which was a substandard version of a usually delicious dessert . Our waiter was equally professional and helpful and helped with the complexity of Sunday dinner menu...and regular menu. Could have left the lasagna since a couple of bites were taken. answered the phone checked with someone and assured us they were going off of the regular menu. As for the food, it was good enough, not outstanding, but not terrible either. It was like pulling teeth to get answers. The prices...are fine. Established in 1998. THe mussels were good, calamari was tough. Safety precautions. Pennine al forno 19$ sauce à la viande – gratiné . Point is, it was very challenging to just simply order drinks. It became obvious that our server was new after she repeatedly returned to the table with questions and updates. Choose from a superb wine collection to compliment your meal. Thank you, again, and have a nice day. After just a few minutes she brought the beer put and it was MeneBrau - not a German beer but a beer brewed in Italy and on the can it said "Italia". Order food online at Villa Napoletana, East Longmeadow with Tripadvisor: See 93 unbiased reviews of Villa Napoletana, ranked #6 on Tripadvisor among 36 restaurants in East Longmeadow. Thank you for the wonderful experience. This was our first visit to VN even though we have lived nearby for years. Check out the menu for Villa Napoletana.The menu includes and dinner menu. In the restaurant/hospitality business you have one chance of capturing repeat business by providing memorable service and meal choices. Thank you for the wonderful experience. It was removed without asking for an explanation. Degust mouthwatering chicken, lobster ravioli and fillet steaks at this restaurant. Spaghetti alle vongole 19$ sauce tomate, palourdes. The serving was enormous. Our shared pasta puttancesca with chicken was very tasty and equally enormous. We'll surely relay that to our Chef. This place is perfect to сelebrate your wedding. We aren't eating out these days, but their outdoor dining looked nice.More, Good morning, Alison. Good morning and thank you for your feedback. For some reason, we never received an email or notification that you had left a review. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She said none, but instead of showing us a drink menu or telling what was available, she only asked what do you like. It's time to degustate good marsala, martinis or liqueur. As you indicated in your review, most of our guests have an excellent experience, so this is not indicative of the level of service and quality of food we strive to provide.Our waitress should have been more helpful with your drink selections. Our Chef does not heavily season or salt dishes, in an effort to please most guests. It was just a plate of veal and a plate of eggplant.Overall, not what any of us expected after reading the reviews. Can a vegan person get a good meal at this restaurant? Great service, friendly servers, delicious Italian food. The serving was enormous. We had a special order asking for an alfredo sauce instead of marinara on a dish because our friend could not have tomatoes. Thank you, again, for the four star review, and information on improvements to make it five star. A good time was had by all. $20.95. At one point the waitress mentioned that they have Munich Brau in a can, which piqued my interest since I enjoy German beers. We are very happy to hear you were satisfied with our staff's friendliness, portion sizes, and with your visit overall. Your experience is not that of which we strive to provide our valued guests. Most guests recommend trying tasty waffles, tiramisu and chocolate cakes. To them it is a constant culinary challenge to bring customers the finest food that can be provided. Beef tenderloin tips sauteed with mushrooms, onions, and peppers in a fresh plum tomato sauce. Springfield, MA . Spinach salad was HUGE and delicious. We ordered apps including 2 mussels. We appreciate your support, especially during these difficult times. 664 North Main St., East Longmeadow, MA. Since 1998, Villa Napoletana has offered the finest… We came for Christmas Eve dinner. Penne Vesuvio Beef tenderloin tips sautéed with mushrooms, onions & peppers in a fresh plum tomato sauce. When we got there the had a Valentine's Day Menu. We placed our order and drinks and bread were served. Their sauce was on the salty side and we were told that house salads were not included with our meals because it was Lobster fest week. Over all not a good experieneMore, Good morning and thank you for your feedback. Were you receiving those messages? More diners started to arrive and an hour has now passed as we watched the party who arrived after us getting served. We take pride in our portion sizes, as well. We visited on a recent Saturday night with one other couple. I would have given this restaurant a four if not for the noise. Press alt + / to open this menu. The food was delicious and the staffs attention to detail was amazing. The Italian bread was good. As you indicated in your review, most of our guests have an excellent experience, so this is not indicative of...More, Full menu available for take out - very nice variety of Italian offerings. Again, our apologies, and thank you for the invaluable feedback. Please call (413) 732 - 9300 for more information or to book your reservation! For some reason, we never received an email or notification that you had left a review. Villa Napoletana: Excellent! But hang in there - the food is worth it. Antipasti. We aren't eating out these days, but their outdoor dining looked nice. No manager ever took the time to come and speak to us. Overall, not what any of us expected after reading the reviews. However, this is certainly not an excuse.As for the salty sauce, taste is, of course, subjective. Please send us a private message, as we would like to attempt to rectify the situation. Good morning Glenn,Thank you for your feedback. We also asked if we could have vodka sauce with the risotto instead of fish sauce, vodka sauce was on the menu, this time they declined. Fettucini and broccoli tossed in a Parmigiano and Romano cheese sauce. Pennine alla Rossini 19$ crème, sauce tomate, parmesan. We ordered apps including 2 mussels. we will not return nor can we recommend this restaurant to anyone. But hang in there - the food is worth it. In the restaurant/hospitality business you have one chance of capturing repeat business by providing memorable service and meal choices. Learn more. The person who answered the phone checked with someone and assured us they were going off of the regular menu. Menu; Appetizers. After asking for 4 very common beers and being told after each that they don't have any of them, I said how about telling me what you do have. We ordered a sharedMore, Good morning, Peter. The Italian bread was good. So amp up your lunch hour with a delicious and authentic Italian meal from Villa Napoletana. The waitress asked us if she could get us drinks. Sunday Brunch. They look forward to serving their customers with innovative specials and they pay particular attention to details. $17.95. We apologize for the delayed response. Villa Napoletana • 664 North Main Street • East Longmeadow, MA • 413-732-9300 Villa Napolentana Ristorante in East Longmeadow (The Republican) Celebrating its 15th anniversary this week, Villa Napoletana in … Unfortunately we didn't feel that Villa Napolitana met those expectations. Please...More. My wife and I were seated at a table as our friends were just a few minutes behind. Browse Menus, click your items, and order your meal. This was a favorite restaurant for us but no more. However, when ordering off of our standard menu, each dish should come with a side salad and side of pasta. or. We appreciate the feedback. more, DylanP797, Agency / Consultant at Villa Napoletana, responded to this review, DylanP797, Marketing at Villa Napoletana, responded to this review, dylanp294, Owner at Villa Napoletana, responded to this review, Dylan P, Public Relations Manager at Villa Napoletana, responded to this review, Hampton Inn & Suites Springfield/Downtown, Springfield Armory National Historic Site. We apologize for the delayed response. Phone was down for a week after a big storm - did not respond to OL inquiries as to what was going on. The service was outstanding. While there was no puddle of dressing in the bottom of the serving dish, the lettuce was a bit wilted from over dressing. Call (413) 732-9300 . Map updates are paused. Thank you, again, and have a wonderful day. My husband and I took another couple to dinner here last night advising them that this was one of our favorites and assuring them of an enjoyable evening. The pasta side was soggy with an unexceptional sauce. Tartufo Ravioli. We will be back Villa Napoletana • 664 North Main Street • East Longmeadow, MA • 413-732-9300 We ordered tiramisu which was a substandard version of a usually delicious dessert . Great service, friendly servers, delicious Italian food. The person who...answered the phone checked with someone and assured us they were going off of the regular menu. As for the food, it was good enough, not outstanding, but not terrible either. Side dish staffs attention to details is safe to return to in-person dining we. It would cost extra but still no food dressing in the restaurant/hospitality business you have one of... Creations will leave a mark in your memory but not terrible either just simply order drinks were back up however. Tiramisu home which I villa napoletana lobster fest enjoying as I write this piece 23 for succulent dishes. 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