More than 40 min in the phone and no answer. I spent over an hour cleaning my balcony and then complaining about it to the management, to which I had no response. Its an absolute disgrace. However, FAB just don't care. When I finally got the breakdown of my final bill, it was ludicrous 600 aed for repainting (when the apartment was in spotless condition!, 150 aed for filling holes! G10 and EM Rates and Currencies. Such dishonesty the bank will never email, put anything in writing, or contact you so there is proper documentation trail kept to make communication effective and accurate. when I moved out they too over a month to pay me back my deposit amount. I feel disgusted by the service I had received. Thanks for your interest in the VP & Head of KYC Review and Approval position. They offer the best daily returns and pay out promptly. Join the 63 people who’ve already reviewed First Abu Dhabi Bank PJSC. Honestly, I’m glad that communication has been via email so that I have a paper trail but all the people involved obviously don’t read emails! Read employee reviews and ratings on Glassdoor to decide if National Bank of Abu Dhabi … Customer service is so bad. I am using the bank each month to sent an international transfer to my account back at my home country. I tried them 3 times today morning and i waited for almost 40 mins altogether.i dont know why they treat customers like this. Each time I go through the case I am reassured that it is a mistake and that they should be able to just clear it up and will get back to me, then I receive notifications from creditors. Moody's announces completion of a periodic review of ratings of First Abu Dhabi Bank PJSC. 80 First Abu Dhabi Bank Reviews by current and past employees about salary & benefits work culture skill development career growth job security work-life balance and more. 2. FAB benefits from its flagship status in Abu Dhabi and close links to the Abu Dhabi government, which give it access to high quality borrowers and significant funding. The solution to all the issues that prevailed, all the management had to do was send someone to visit and taken a genuine interest in solving those issues, and waive off the 918/- aed they are charging me after all the issues I had with the building. Call centre is useless. There isnt a single thing I did not like about that apartment, I loved coming home, the layout is great, the building has a very good security system, all the amenities one would expect from a new building. I am trying to reach a representative for the last 1 month with no luck. First Abu Dhabi Bank (FAB), the UAE’s largest bank is to carve out its existing payments business into a fully owned subsidiary with regional growth ambitions.This follows recent regulatory approval received from the Central Bank … Stay away from this bank and you will be more mentally healthier. SHAME ON YOU FOR YOUR DISGUSTING SERVICE. FAB UK CEO Paul Hartwell tells The Parliamentary Review that FAB is one of the safest banks in the world, and how its roots in Abu Dhabi … But despite so many emails and calls, amount is not released. Customer Service is the worst. First Abu Dhabi Bank PJSC (FAB) - Financial and Strategic SWOT Analysis Review provides you an in-depth strategic SWOT analysis of the companys businesses and operations. Dear FAB, I am very loyal and regular customer of you bank, I have take a quick cash loan on Sep 2019 and I have made my each … I contacted the bank via email & calls and I received the money back 29008.Approximately 918 dirhams back deducted as a exchange rate though there wasn’t much difference in the exchange range between those 5 days, same was noticed by their first customer agent representative that its a mistake but final call I received after a month when representative very arrogantly told me and denied for refund after a short conversation.SR 14032475, FAB bank complaint IDExchange rate history since transaction to refund day-Oct 20, 2020 19.99 19.97 20.03 19.95 0.12%Oct 19, 2020 19.97 19.99 20.00 19.95 -0.10%Oct 16, 2020 19.99 19.99 20.00 19.94 0.02%Oct 15, 2020 19.99 19.94 20.02 19.93 0.25%. Its the worst bank ever. WITHOUT A DOUBT THE WORST BANK IN THE UAE. WITHOUT A DOUBT THE WORST BANK IN THE UAE. Have been calling them and call waiting for 40 mins and still no response. GET - On the app Store. ‎Read reviews, compare customer ratings, see screenshots and learn more about Dubai First. I cannot believe that such a bank cannot improve their customer service. FAB was formed as a result of the merger between National Bank of Abu Dhabi and First Gulf Bank … Since the doors in the balcony were not sealed off properly. www.bankfab.ae Visit this website Sales guy try to convince by false promise which is not even exist process in bank. I have tried their customer care line for the past 15-20 days and each time after waiting for more than 35-40 mins , I was not able to get a reperesentative. This was only positive I could see.4. Atmosphere is very good all are very helping and cooperative. 03-11-20 / by Eleanor Wragg. try to limit the relationship on liabilities.This is the experience in 2 months relationship. I had been a loyal customer for 15 years of National Bank of Abu Dhabi then and now First Abu Dhabi bank, as everybody’s complaints, the long wait on customer care service will take me from 20-30 minutes. Senior Officer Documentation (Current Employee) - Abu Dhabi - April 8, 2020 FAB is one of the best Bank in UAE. Just pathetic.Call center agents do not have a clue about the process. Ask a Question. I had queried for closing my bank account since I needed to go home to my home country ASAP and wont be able to come personally in their branch due to COVID-19 pandemic, the agent had advised me to just sent an email and explain my situation. I deal with 5 banks and FAB is the worst in customer service . First Abu Dhabi Bank Scam is rated 1 out of 5 based on the reviews submitted by our users and is marked as POOR. My contract ended August 3rd, and inspite of timely submission of everything, I am still awaiting the payment of my deposit. 48 emails in one month, and you cannot even reply. A free inside look at company reviews and salaries posted anonymously by employees. Your experience can help others make better choices. I applied my debit card before one month , still didn't receive yet , whenever I try to reach them its always goto IVR, after waiting for almost one hour when the call reach to support team they will put you on hold and disappear. 58% employees reported the work timings at First Abu Dhabi Bank … In the meanwhile my money is on hold and I have send several emails, complain to the Central Bank, made paid calls each day to FAB and my home country bank. I just found the whole experience quite astounding.. and pity that landlords are so protected with no laws for them and tenants having to endure all this, because of poor construction, rushing the construction, so that they can start getting rents quickly, not sealing / treating of the building structure properly and the tenant having to go through all this, inspite of paying a hefty rent. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with First Abu Dhabi Bank [FAB] Customer Service. THE WORST BANK EVER the customer service department be ashamed of your self I was one of the customer for past 6 years , wanted to fix all my debt evey time you call to a customer service agent the would give a different amount almost paid 5 time to fix my payment every time its not enough Either you want us to pay more or u need to hire new employees who knows to do basic math or provide them with a better calculators , worst worst customer service don't know how much more u want to squeeze the customer. Ask a question about working or interviewing at First Abu Dhabi Bank. The maintenance was not all that bad either.. just that you had to send a couple of reminders before you actually got things done. Lovely building, just ridden with termites that's all. We work as a one Team … Now this could also be since I lived on the 1st floor, but I doubt that is the case. FAB customer service is to show service didn't checked email also reply ...feed up, Worst service. Recently I have taken a personal loan and below are learning.1. Your experience can help others make better choices. I closed my credit cards with FAB in Feb 2019 only to receive a bill for having the cards in April. Statements do not reflect what transactions are happening regularly. We have to wait for 30 mins atleast and you should have more patience.6. Read more from this trip • Introduction: The World’s Longest Flight, Via Ahmedabad • Review: Etihad First Class 787 Washington To Abu Dhabi • Review: Etihad VIP Room Abu Dhabi Airport • Review: Etihad Business Class A320 Abu Dhabi To Ahmedabad • Review: Hyatt Ahmedabad • Review: Plaza Premium Lounge Ahmedabad Airport • Review… Later on pursuing they sent a pest control team at their cost. Thanks for your interest in the ED & Head of Shariah Advisory & Review (UAE National Preferrable) position. ... 53% of employees reported the working days at First Abu Dhabi Bank as Other. My son and his wife who lived in the block B of the same building and I lived in block A also periodically complained of feeling sick and having breathing issues. Which usually never takes this long and then have the audacity to charge 918 aed for damages. Now i want to apply for services in other banks & this has become an issue. The Most Rude Staff Behaviours ever Seen in Service Industry - Even made a Mistake by their End their Concern is It’s Customers Duty to Identify the same and Follow with Them. got added as beneficiary which doesn’t exists at all. 3.8. I observed all sorts of pests coming into my apartment. You can find contact details for First Abu Dhabi Bank [FAB] above.. ComplaintsBoard.com … Customer Care is pathetic. Want to know more about working here? The tap water was the color yellow, and I sent the management pictures too, no response to that. After answering your call, reps find themselves unable to resolve your query. Its irritating. Also, never refunded the hidden charges that they took from me for years. Very frustrating. I suggest you try www. ‎Download apps by First Abu Dhabi Bank, including payit wallet, FAB Mobile Banking, payit for Business and many more. Fixed interest rates jump up and down and no one ever handles any of the situations either at a branch or HQ level. I would not recommend to anyone to have a financial service via FAB. Can we give a negative rating! Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! A restructure is required at FABThe customer is treated in the poorest manner here, the Bank appears to be doing a favour to entertain new customers.. Keep away! Worst serviceWaiting for 1hr on call no response. Customer care people’s are Not at all dedicated. First Abu Dhabi bank is the finished product of the merger between National Bank of Abu Dhabi, and First Gulf Bank. Your collections Managers have disconnected their email addresses so that nobody can reply to them. Can I find other unbiased reviews for First Abu Dhabi Bank P.J.S.C way is going to Ejari as well rest... Not recommend to anyone to have a clue about the process previous employer me... Through all that unnecessary stuff, which I had car loan and previous fired... Not improve their customer service literally takes ages to pick up calls let alone solving the.... Min in the VP & Head of KYC review and Approval position your company profile to access free! Investing in cryptocurrency on each call!!!!!!!!!!. For 45 first abu dhabi bank review to 1 hr on each call!!!!!!!!! Years in Dubai them 3 times today morning and I sent the management pictures too, ca! -5, Worst customer service is not from UAE, all UAE Bank respect but... 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